Originally Posted by Guy Betsy

SQ doing the Terminal shuffle is not for its and Changi airports' reputation of being a world class airport.

Departing passengers know where they go. Arriving passengers don't as SQ feels that they need not need know as long as the people coming to pick them up find out for themselves where they should meet them.

But its honestly confusing... sometimes, people forget ... I've had many a times wondering around the arrivals hall and my friend has gone to the other terminal. Why can't SQ just say that all flights coming in from HKG land at T3. And if the aircraft is being positioned at say T2, then BUS everyone back to T3 for immigration/customs processing. That's what the major airports do eg AMS, FRA, even BKK!

Or doesn't Changi have passenger buses anymore?