dchristiva

I really don't expect to be "wowed" by room service. Like others, I'd like to see pricing on par with the hotel restaurant, minus the ridiculous gross-up for "delivery". Isn't that what I'm tipping for?

I want my food in a timely fashion and I want the order to be correct. That's really it. Oh, and hot (or cold), as appropriate. I don't have high expectations when I order, but I want a decent burger or club sandwich or pizza. And if the hotel can't do it right, then subcontract it out to a local sandwich/pizza joint that can. Or, better yet, give me a directory (like Seamless Web) where I can place orders from folks in the area who deliver to the hotel.