Originally Posted by
jeelele
So, I called this morning to seek retention offers for my Chase OnePass Plus (now, United Explorer) as the annual fee was already billed in the last statement that closed. I was surprised that the agent closed it promptly without any discussion or questions whatsoever! May be, the retentions group was closed being an early Sunday morning.
Anybody has had a similar experience with Chase?
I called to cancel my BA Visa just before the annual fee renewal came up. No retention offers made, despite the fact that I had charged over $50k in the first year. I had called them on a Saturday.