Originally Posted by
sushiinSYD
Sorry to hear that, honu. I know I should study AFF's thread before posting my comment here, but one thing makes me a real wonder. I also have pending points. On the pending points screen, there is a sentence "The time it takes to register as ‘approved’ is determined entirely by the retailers and can take up to 60 days." Is it true? Is this all partner retailers' fault or Velocity is misleading its members by stating this way...?
Not sure who's more at fault here. Dell seem to be a lot of trouble, whereas Apple posted without intervention (if a bit later than promised). To be fair, S&E CS seem to be a bit more responsive now than when they first started. They do reply, even if they end up requesting the same confirmation info more than once. Some vendors are not very responsive, though. AFAIK, Dell have been participating in S&E for a long time, but having their points post is like pulling teeth... YMMV, as they say (or should it be YPMV?)
