Originally Posted by
travelingchumley
cancel the res if you are not using it. As a Gold person, the car is pre assigned and if not cancelled, the next person taking the car may have it in your name, like in my case and I had to call and straighten it out.
So it happened to you? What did they say to you and what proof if any did they request? When I called I asked if they video the gold counter and they said no. I know that some locations do video the counters.