Originally Posted by
tom77346
FWIW...OZ did not have my correct ticket number on an award flight...UA agent had to call them to correct it. This was after I had seats selected on OZ which I assumed meant that they had the proper ticketing, etc. I'm not sure, since OZ apparently blocks online seat maps after a certain capacity is reached, how else to make sure that a UA ticket is properly set up on OZ. Anybody have any other ways to verify everything is OK?
PNRs are a record of your reservation. Even if you cancel flights, the PNR can continue to exist.
Some airlines don't allow you to reserve seats until after ticketing. Some do. So having a seat reservation is not necessarily a good indicator that the airline is going to allow you to fly.
I think the best advice in this case where there is a known issue is to ring OZ, not rely on any on-line system except for what OZ can see in theirs. If they have no ticket number then they aren't going to get paid and you may not get to fly.