Originally Posted by
peteropny
Generally no conversion of a revenue reservation into an award night is not possible. Canceling the revenue reservation doesn't necessarily mean that the "base room" category (that you booked) would go back into inventory as the "base room" category - it depends on the overall inventory of the property.
Isn't the base room category a fixed set of rooms based on their physical description and layout? How can the same room switch from, for instance, the superior to deluxe category, unless it has been renovated?