FlyerTalk Forums - View Single Post - Schedule change on award ticket: UA won't allow me to change the itin!

Mar 27, 2012, 8:16 am

#6

NickP 1K

Join Date: Jan 2000

Location: SoCal to the rest of the world...

Programs: AA EXP with lots of BA. UA 2MM Lifetime Plat - No longer chase hotel loyalty

Posts: 6,698

When you can't win on this; Hang up and call back ALWAYS to a different agent... don't waste time arguing with an agent like this EVER...This holds true for ANY customer service industry not just Airlines - not just United.

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