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Thread: Why can’t business class award seats be booked on Delta.com for Air France flights?
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Old Mar 22, 2012, 1:19 pm
  #159  
Ringside
 
Join Date: Jan 2002
Posts: 197
E-Mail From SkyMiles VP!
I sent an e-mail to SkyMiles VP Jeff Robertson regarding the situation and here is his reply:

Thanks for your note. I’m well aware of the situation and so is the entire leadership team here at Delta. We have put some postings out on our website with respect to the issue and we continue to apologize for the inconvenience. I assure you that we are doing everything in our power to fix it. The issue however is more complicated however than anyone would expect.
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