Originally Posted by Dovster

1. There was availability -- they tried to sell me the upgrade. They told me that Platinums are not given upgrades in the US (and as somethinpositiv showed, that was not true).

2. If DUS and FRA are not known for the best service in Germany then I am really looking forward to what is offered in other cities. This is especially true of DUS. I was there in December, had (originally) a one day rental with a drop off in FRA because parking during my four night stay in the Hilton was too expensive, and when DUS learned of this offered to give me a pass to park there for free.

I had two large suitcases with me and one had to go on the back seat. As Sixt has an office in the Hilton, I asked how much it would cost me to switch to a larger car with more trunk space and was upgraded to a mini-SUV at no charge.