Originally Posted by
somethinpositiv
Maybe true in Orlando, but I definitely got an upgrade in Miami. The agent at MCO using a blanket statement for the entire US was false. The agent was probably trying to get a commission for upselling, which happens..
You are unquestionably right -- especially when you realize that Orlando falls under Miami's authority.
That said, if Sixt-USA doesn't have better control of its agents and stations than what I experienced in MCO, I would rather not deal with it.
When I compare it to the truly excellent service I received in DUS (both at the airport and its Hilton office) and in FRA, it is hard to believe that it is the same company.