This isn't rocket science. When you see new questions posted on this board, click on the appropriate link on the first page of this thread (or as I do, from the links on Gary Steiger's website). Answer the first question, log-in to your account, and answer the rest of the questions.
If you are not getting credit in the frequent flyer/stay program that you think have signed up for, then you most likely did not sign up correctly. (My next move at that point would be to edit your profile to correct the error.)
I haven't gotten an e-mail once from Audience Rewards, and I continue to add to my frequentl flyer balance by monitoring this board.
ExitRowAisle
A Dissatisfied 2nd Class Starwood Platinum Member