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Old Feb 28, 2012, 10:59 pm
  #1  
frugaltraveller
 
Join Date: Feb 2012
Posts: 60
Did not get sign on bonus for Southwest

Hi,
I am hoping someone who had a similar situation can share their experience with me. I applied for the Southwest card with 50K bonus points after first purchase. Here is the timeline:

Applied and approved 2/9
First spending 2/20
First statement 2/23

The bonus miles didn't show up in the first statement. From what I read, everyone got their bonus points in their first statement. Called Chase and they said it can take 4-6 weeks for miles appear in the account. My question is, could it be that my first statement closing date is too close to my first spending date or the first statement closed in less than 30 days fromm the approval date so the bonus miles didn’t get credited in time?

Input from anyone with similar experience is greatly appreciated. Now I am worried that the bonus didn’t even register when I applied. Thanks in advance for all your help!
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