FlyerTalk Forums - View Single Post - EVA Air E-Ticket Refund Two Months??!
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Old Feb 20, 2012, 12:23 am
  #7  
aa767flyer
 
Join Date: Aug 2002
Location: Mid-Levels, Hong Kong
Programs: AA EXP, CX MPC GLD, MR PLT, SPG PLT, National Exec.
Posts: 686
Originally Posted by minhaoxue
Last month, I requested an e- ticket refund on a SFO - TPE flight. I had purchased the ticket through the EVA website. I did not have a ticket number, so I called the EVA call center and they provided me the number.

I went on the EVA website and filled in their refund request. One week
Later, a full credit was on my credit card. Very efficient and pleased.


Good to know. I sent in the request via the website on Saturday. So will see how long it takes and update.


Just a personal frustration as a consumer we pay and funds are deducted immediately but when a refund is requested a two month waiting period is a bit much to even suggest. Now that feels better to vent!
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