Originally Posted by
minhaoxue
Last month, I requested an e- ticket refund on a SFO - TPE flight. I had purchased the ticket through the EVA website. I did not have a ticket number, so I called the EVA call center and they provided me the number.
I went on the EVA website and filled in their refund request. One week
Later, a full credit was on my credit card. Very efficient and pleased.
Good to know. I sent in the request via the website on Saturday. So will see how long it takes and update.
Just a personal frustration as a consumer we pay and funds are deducted immediately but when a refund is requested a two month waiting period is a bit much to even suggest. Now that feels better to vent!