Originally Posted by United Senior Supervisor
I can offer you no upgrade, if I offered everyone with their tragedies upgrades there would be no room in business class for people who can afford it.
Ouch.
So sorry to read about the OP's plight and I trust he will be well compensated from UA (congrats on the business class upgrade to JFK...). MX delays are tough--but there were Delta, Qantas, and Virgin Australia flights going to SYD as well--did he look into those?