Originally Posted by
FlyingOnceMore
Don't expect a reply within an hour or two, it'll probably take a day or two. Given it's Friday and Christmas it could be next week, but you will get an email when it's been done.
I have the same problem with resetting the password. The new password that they email doesn't work at all.
Emailed MB a week ago and still have not gotten a response.
What are people's experiences when contacting them by phone?