Originally Posted by MikeKelly

I stopped by the United Club on a recent flight out of SEA and asked if I could use one of my two free passes, showing the MileagePlus Explorer Visa. They told me I would get paper passes in the mail and needed to use those. Well it's been about 3 months since I got this card and no passes in the mail, so I finally got around to calling the 888 number on the back. The woman there told me they come "in an email" and came in an email dated 11/30/2011 for me. I went back and looked and while I have lots of MileagePlus email (including one from 11/30/2011), none have any mention of the Club passes. Before I call back again (geez), has anyone with this MileagePlus Explorer card actually gotten paper United Club passes in the mail?