Originally Posted by
Gorilaz
don't hold your breath, customer srevice (or lack of it) is a real problem for Emirates. Been waiting to get a problem resolved going back to April.
+1. One of the reasons for declining service levels in C, and even F, is that they really do nothing with customer complaints. No follow up, remedial action etc. I doubt the complaint even makes it back to the subject person or their supervisor.
At best, you will get a canned response after a few weeks.