Merged
ikonos's question into an established thread discussing the Membership Rewards shopping portal which was previously called Bonus Points Mall. Scroll back to post 27 to find a link to a thread discussing the absence of any information about pending transactions.
There is also a separate thread regarding hotel bookings:
http://www.flyertalk.com/forum/ameri...ointsmall.html
Which hotel brands did you book, and did read the merchant-specific terms to be sure that your reservation would qualify?