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Old Jan 5, 2012, 11:42 am
  #9  
jfoley22
 
Join Date: Dec 2011
Location: Cincinnati, OH
Programs: Southwest RR, Marriott, Hilton
Posts: 57
Great news! Ymmv

Ok, so I called Southwest Customer Support (2149320333) and spoke to [redacted]. She is going to back-out my points that posted on 12/28/2011 and then post them today 1/5/2012 and count them towards my CPQP 2012/2013! This is great news for anybody in or near my situation. It took calling the customer service twice with two different people before it worked.

**Update. Points are now posted as CPQP for 2012/2013. Now just wanting on the other 50k to post and I will be 95% towards CP!

Last edited by nsx; Jan 5, 2012 at 12:51 pm Reason: protection of employee identity in case managers disagree
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