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Old Dec 29, 2011, 7:48 pm
  #5  
ThWilmesi
 
Join Date: Jan 2004
Location: Germany
Programs: LH FTL, EK Gold, AMEX Centurion, . HH Diamond, Ambassador Platinum,Sixt Diamond
Posts: 888
Originally Posted by The Wolf
Exactly why I have left them - Gold isn't giving you any decent privileges and the miles are mostly useless since redemption availability is very rare. Ground staff quality is appalling.
Well i also had a couple of flights with QR - and i also managed to make Gold, it goes the same for me - i fail to see the real advantages of QR Gold i am anyhow only flying business - so Lounge access not needed, the rest which is described there, not really interesting... dedicated phone line missing, improved award availability not really, yesterday i had an interesting experience with LH M&M, i was booking a reward for my wife and online it showed only availability for Economy class, called Senator Hotline - they immediately initiated the Senator Waitlist and it got confirmed on the spot, this is what i call an interesting feature.

Qatar is clearly overmatched by their expansion, they cannot keep pace in particular on the ground services. On the way back from FRA I talked to the station manager about my failed upgrade experience and he promised me to upgrade me if the flight would be overbooked ... i would be the first on the list.. well all business class were occupied... he told me afterwards there was just one more needed to upgrade me, he just couldn't do it with this situation - F-Class was not 1 passenger... well I have to say i appreciated his effort - but with LH even in such a situation i would have been upgraded pretty sure.

It is a pitty - QR has such a fantastic onboard service and program.... but the rest oh boy...
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