Originally Posted by
IAMORGAN
Surely the OP's issue here is with the three week cancellation policy. I thought reward stays had a day of arrival (i.e. fully-flex) cxl policy system-wide?
Reward nights have the same cancellation policy as Best Flex for those nights, but Best Flex may have a more-restrictive cancellation policy than day of. If a reward night is late cancelled or no-showed, a charge for the first night is made, but the points are refunded.