FlyerTalk Forums - View Single Post - Do I have a valid complaint against the Thrifty staff at Toronto Pearson?
Old Nov 4, 2011, 8:42 pm
  #4  
Joshua
 
Join Date: Aug 2001
Location: BNE/OOL temporarily-permanently at CAK/PIT
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Originally Posted by Jericho-79
@jackal

I respect your opinion.

However, as I stated, I live in the United States. And my cell phone service provider does not allow me to make phone calls outside the US.

Plus, I asked various people in the downtown Toronto area for directions to that address you posted. Not only did I asked the front desk at Rogers Centre, but I also asked taxi cab drivers and workers at the CBC building.

So I was at a loss as to what to do.

In that same area, Budget and Hertz have drop-off locations with surface lots and signs visible from the street.

Little did I know at that time that Thrifty does not have anything of that sort.
I used pay phones when I worked in Canada in order to make phone calls. (You might check out some kind of Canadian calling plan, too.)

An e-mail to Thrifty customer care would be the most effective course. Be polite and not demanding.
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