Originally Posted by rathin100

I was referring to worldwide experience --best practice, actually, perhaps not something I should expect from Alitalia -- but I don't get your point. What is preventing Alitalia from contracting this service with
ground handling? The fact that it is separate is a matter of
bureaucracy/contracting. The fact that something dies not happen in any Italian airport should not pose an insuperable barrier to an airline with global pretensions