FlyerTalk Forums - View Single Post - What factors make boutique hotels attractive to customers?
Old Sep 21, 2011, 1:39 pm
  #3  
deer
 
Join Date: Jul 2004
Location: BER
Programs: Amanjunkie, LH SEN
Posts: 750
A boutique hotel with the following factors is attractive to me:

- Maximum 80 rooms

- No signing of bills whilst staying, just asking for my name and then putting everything on the end-bill

- Extremly friendly, brillant service by only very well trained staff, which shows not a little bit of arrogance at all

- A system, which informs housekeeping the moment in which the guest arrives at breakfast, so they could do the cleaning exactly when the guest is out of his room

- Brillant design from one of the worlds best architects

- Minimum 20 meter pool

- Minimum 45 square meter room size for lowest room category

- A Michelin starred (or nearly Michelin starred) Restaurant

- A very special location

- Excellent views from most of the rooms

- Lovely gardens, even with a city hotel

- Flowers in public rooms and in guestrooms

- Very, very silent and individually adjustable air conditioning

- Toilets in the room separated from bathroom by good & soundproofed doors

- A good spa

- The feeling of coming back to an oasis after returning from daytrips to the outside world
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