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Old Sep 18, 2011, 12:58 pm
  #1  
VFF1000000
 
Join Date: Aug 2002
Location: USA
Programs: HH diamond, Hyatt diamond, *wood plat, Delta Diamond 4th yr, SWA A List
Posts: 263
Chase Luxury Hotel Collection

Tried multiple times today to ck rates at various hotels for Oct stays. I log into the www.LHRCollection.com website and search for city. I then select a hotel and ck availability for specific dates. For some reason, I'm then redirected to either a site that asks for the city (again) or to a page that lists hotels for Washington DC area even though on top of page it notes Orlando or Las Vegas etc. I clicked on "contact us" button, of course no email address is noted. I called cust service and spoke with primary rep, she transferred me to the LHR rep who said I should have shared with the PP rep

I asked her to ck rates for the hotels while I was on the phone, rates seem higher than the AmEx FHR program. hmmm.
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