FlyerTalk Forums - View Single Post - Uninvited guest had a key to my room / I was given a key to an occupied room
Old Sep 12, 2011, 2:44 pm
  #29  
TheManofaThousandPlaces
 
Join Date: Aug 2011
Location: SLC
Posts: 392
Originally Posted by kenbo
I've always wondered how something like this happens, on the hotel's part. Is it the front desk agent's mistake? Is it the computer system?
This happened to me once: the agent at check-in coded the key properly, but wrote the wrong number on the key folder (switched two digits). When the key didn't work, a bellman who was accompanying me used his master key to open the door. Shouts of confusion came from inside the room and we made a hasty retreat while the bellman cursed the check-in agent.

No free room for me.
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