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Old Aug 25, 2011, 6:48 pm
  #15  
amamba
 
Join Date: Feb 2011
Programs: Amtrak Select
Posts: 333
Originally Posted by atanac
That is hard to believe as Chase purchases points from Amtrak and then they use the points
anyway they wish. Don't see how Amtrak could influence Chase to renege on their own
promotional ad.
Well it happened to me. This was back with maybe the 16K point offer, and I received it to my email address, but I have a bunch of cards in my name so my H clicked on the link and filled it out, etc. He even called Chase before hand and they promised that he would be eligible for the promo.

On our first statement it clearly stated that we got the 8K points from them. But only 6K total (3K from chase, 3K from AGR) showed up in his agr account. They stated that since he wasn't elible for the promo he could only get the total of 6K points. I have so many AGR points that it wasn't worth fighting over.

EDIT: I should add that with the AGR mastercard, the points show at the bottom of your Chase statement and then flow over to AGR. So it is AGR who is maintaining your point balance at all times, not chase.

Last edited by amamba; Aug 25, 2011 at 6:51 pm Reason: clarity
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