Originally Posted by
letsgostlcardinals
That is by far much better than their current offer of virtually nothing. How did you even get that!? I don't think you have to go to the ticketing office. I think you can do it over the phone actually. This is the best advice i can give as i have only done that once and it was over the phone.
Good luck
it was a targeted offer via snail mail. i realize it is much better than their current offer of i believe only 5000 miles. im tempted to do it.