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Old Jul 27, 11, 2:25 pm   #1
Michelle_DeltaSkyMiles
no longer with Delta
 
Join Date: Oct 2010
Location: Atlanta, GA
Programs: Delta SkyMiles
Posts: 28
Award Redeposit Rule Change

Because we know so many of you watch SkyMiles program changes carefully, we wanted to make sure that you all had visibility to a rule change to our program related to Award redeposits. Starting today, you will need to request a mileage redeposit before your original flight departure time in order to have the miles go back into your account.

Diamond and Platinum Medallion members will continue to receive redeposit fee waivers and a redeposit fee of $150 will apply to other members.

Why is Delta making this change? Last year, our planes departed with more than 400,000 empty seats because customers had Award Tickets booked but did not physically fly in those seats. This change to our redeposit policy will make those seats available to other members and ultimately increase our Award Ticket availability.

We have already updated this information on delta.com, but also wanted to ensure that FlyerTalk members had visibility to this change.

Iíll be monitoring your comments and take them back to the rest of the SkyMiles team as part of our ongoing conversations, but also want to let you know (if the past is any indication of future) that I may not be able to post as many updates on this topic as some would like. Having said that, please know that all your comments on this topic will be heard by our team.

Michelle, SkyMiles | Delta Social Ambassador
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