FlyerTalk Forums - View Single Post - Welcome to the Wyndham Rewards Concierges!
Old May 11, 2011, 7:13 am
  #26  
zilliontw
 
Join Date: May 2010
Programs: AA, UA
Posts: 210
Wyndham in China - you earn points at SOME hotels, but you gotta chase...

First of all thanks to Wyndham Rewards and Wyndham Rewards2 for being here - one/two of the most helpful company reps on FT!

About the Wyndham properties in China - of all the Super 8s and Ramadas I've stayed in Shanghai, Guangzhou and a couple of smaller cities, NONE of the check-in staff knew anything about Wyndham REWARDS (they knew about Wyndham the group/brand, but not the loyalty program).

I booked ALL my Wyndham stays in China on wyndhamrewards.com US site and input my airline and Wyndham account numbers and I provided them again at check-in. NONE of the stay got the credit automatically. I had to chase them through the helpful Wyndham Rewards agents via email/online form.

Also Super 8 in China have its own program, you pay 50 Yuan or so (US$9) to be a member and you get discounted/cheapest rates, which do not show on Wyndhamrewards.com and do not earn points/miles.

Some Super 8s don't take non-Chinese credit cards either, so have cash at hand. In fact many Chinese retail outlets/restaurants/businesses do not take foreign-issued credit cards.

So for people who wish to earn points in China - efforts are needed! I hope Wyndham can better train the Chinese staff about the group and the program.

Lastly how come Wyndham doesn't have elite tiers like other programs?

zilliontw
Originally Posted by Wyndham Rewards
Hello,
I was only talking about the hotel in Bogota, Columbia per the question that was asked. Hotels in China do participate. You can find a list of all of the countries that participate by visiting https://www.wyndhamrewards.com/trec/...untries.action
I hope that helps clarify.
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