AA website says my reservation changed; AA CS says they have no info
was just on AA.com and noticed a note regarding an upcoming itinerary:
"Your reservation details cannot be retrieved at this time. This may be caused by changes made to the reservation outside of AA.com. Please contact AA Reservations."
i called AA and the CSR said he saw nothing about any changes to my reservation or itinerary. he mentioned it maybe had something to do with an upgrade request, so he connected me to the AAdvantage desk. AAdvantage desk said there have been no changes to the upgrade request (for the record, i am waitlisted for one remaining segment, the other three segments cleared long ago).
anyone have any ideas what this is about? just a glitch?