psubill78

So my wife & I were booked nonstop from ORD to CUN in November, paid more for the tickets to have the non-stop.

Today, I receive a call (automated message saying my itinerary has changed). I am used to this all the time on UA.... figure the times changed. Oh no, my nonstop ORD to CUN on 11/11 is now a layover in DFW. There are apparently no nonstops on the schedule for that day anymore. As of now, our return is still showing nonstop.

I am blown away AA would get rid of all the nonstops, my bigger concern, what if one is added back into the schedule later, will I be able to get back to nonstop?

I'm a AA Platinum, haven't run into this before. Any suggestions before I call to complain (not that much can happen, if nothing is on the schedule.)