Originally Posted by iquitos
Thanks for the advice. How do you know OP didn't try that? Amtrak is a failing institution that needs a total remake or an early funeral. The same attitude killed the private passenger railroads and it goes waay back.
You're welcome......I have no idea if the OP smiled or not.....I guess I have been quite fortunate as in all of my AMTRAK travels I have been very impressed by the professionalism of the crews and find them far more congenial than some of the airline people I have dealt with....but I still try to give them a smile......