Apr 23, 11, 7:38 am
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#12
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Join Date: Sep 2001
Location: Washington, DC
Programs: DL DM, UA Plat, AA EXP, QR Burg, SPG Plat, Hilton Gold, Hyatt Plat, Marriott Gold, PC Plat, CC Gold
Posts: 4,353
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Quote:
Originally Posted by GoingAway
Kinda strong on that post, aren't you DCBob. People are entitled to their opinion and may interpret things differently. Just because you could solve this with a pair if headphones doesn't mean that others could or even should get over it so easily/in the same manner. YMMV.
I have had short haul trips ruined by poor customer service, it happens. On amtrak in particular, there are some people who do not belong in customer facing positions.
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Thankfully, both of us are entitled to our opinions and are able to freely discuss them in this forum. It's still my opinion that rude announcements should not turn a trip on Amtrak into a nightmare. Some obviously disagree.
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