Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Uncle Jeff (or one of his minions) does read his e-mail as I sent two to his UA e-mail address praising two UA employees and within 24 hours later I rec'd a response thanking me and telling me that the employees* would be contacted about my letter.
*both individual employees were named in his e-mail so somebody did read it