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Old Apr 22, 11, 6:14 am   #10
GoingAway
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Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,938
Quote:
Originally Posted by DCBob View Post
NIGHTMARE? Seriously? Just because you found an Amtrak employee's tone of voice to be rude? It's just a bit too dramatic for anybody to equate rudeness with a NIGHTMARE.

I deal with rude people on a daily basis and it doesn't bother me. As long as I have a comfortable ride and arrive safely and on time on Amtrak, I am happy. Next time, bring noise-canceling headphones if you want to shield your ears from rude announcements. You'll be a lot happier.
Kinda strong on that post, aren't you DCBob. People are entitled to their opinion and may interpret things differently. Just because you could solve this with a pair if headphones doesn't mean that others could or even should get over it so easily/in the same manner. YMMV.

I have had short haul trips ruined by poor customer service, it happens. On amtrak in particular, there are some people who do not belong in customer facing positions.

Last edited by GoingAway; Apr 22, 11 at 9:01 am..
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