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formeraa · Mar 1, 11, 4:30 pm

An educated guess from a former employee: AA makes a smaill amount of money with this booking fee, maybe an average of $1 per call. However, it would cost millions to develop the partner award functionality online. So, a slight profit per call or sink millions into IT development??? What would you decide if you were running AA?

Mar 1, 11, 4:30 pm	#19
formeraa Join Date: Jul 2001 Location: Phoenix, AZ Programs: HH Silver, US Bronze, CO Nonepass, AS Non-MVP Posts: 7,803	An educated guess from a former employee: AA makes a smaill amount of money with this booking fee, maybe an average of $1 per call. However, it would cost millions to develop the partner award functionality online. So, a slight profit per call or sink millions into IT development??? What would you decide if you were running AA?