FlyerTalk Forums - View Single Post - Hotel refuses Delta Voucher?
View Single Post
Old Feb 21, 2011, 7:53 pm
  #3  
GYEWorldTraveler
 
Join Date: Oct 2010
Location: SEA
Programs: UA 1K, AS MVPG, DL GM, Marriott Titanium, Hilton Diamond
Posts: 2,266
Originally Posted by cxxviii
Has anyone ever had this happen? Landed in Detroit, flight home cancelled with no more until tomorrow. Delta gives me the usual hotel voucher, take the shuttle to the hotel and the hotel says "sorry we're at our voucher limit, we're only accepting paying customers." I kid you not.

There are 10 or so people standing here with vouchers, they are taking people that are paying cash or CC.

How does Delta allow this?
This happens somewhat frequently. Delta cannot guarantee that a hotel will honor the hotel vouchers unfortunately.....and actually that is why they give out vouchers for many different hotels usually (because they only have an agreement with each hotel for X amount of rooms, if it exceeds that number the hotel can honor them or turn them away). Always frustrating when it happens. Did DL give you a voucher for a complimentary hotel or a discounted $50 rate or something like that?
GYEWorldTraveler is offline