Originally Posted by
cxxviii
Has anyone ever had this happen? Landed in Detroit, flight home cancelled with no more until tomorrow. Delta gives me the usual hotel voucher, take the shuttle to the hotel and the hotel says "sorry we're at our voucher limit, we're only accepting paying customers." I kid you not.
There are 10 or so people standing here with vouchers, they are taking people that are paying cash or CC.
How does Delta allow this?
That's totally unacceptable. Have you tried calling Delta? See if you can get something in writing from the hotel