Originally Posted by
Michelle_DeltaSkyMiles
We understand there’s been some confusion surrounding the current Membership Rewards promotions. We apologize for the inconvenience this may have caused, and we hope to shed light on the promotion terms and conditions.
The 50% mileage bonus (plus 25,000 MQMs for transfer of 50,000 or more MR points) offer is not combinable with the 30% mileage bonus offer. The Terms and Conditions state that “Members will receive a 50% mileage bonus on miles transferred in a single transaction from the date you register through May 31, 2011.” which signifies the 50% bonus is only applicable for a single transaction. Moreover, on the enrollment confirmation page, we originally had a sentence inviting customers to register for the 30% offer to receive the bonus on subsequent transfers: “And if you make additional Membership Rewards® points transfers through March 31, 2011, register here to receive a 30% on those transfers.”
It was brought to our attention that the terms were confusing, so on January 28 we added some clarity to the terms. We removed the sentence from the enrollment confirmation page and added the following sentence to the terms: “May not be combined with any other Membership Rewards offers between January 14 and May 31, 2011.”
Customers eligible for the 50% offer are welcome to register for the 30% offer to receive bonuses on subsequent transfers.
Sorry again for the confusion.
Michelle, SkyMiles | Delta Social Ambassador
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There was nothing in the original terms that implies the 2 promotion were not stackable and indeed many did receive both bonuses.
Delta should do the right thing and honor transfers made on or before 01/28 for both the 30% and 50% promotions.
People should be writing to their state's and Georgia's attorney generals otherwise.