Hi all,
On my very first flight in CW, I seem to have gotten the full "package" with the broken IFE
Anyway, the form I filled out on board, said I would receive the miles within 14 days, and it's now been 25 days.
I've already been in touch with BA, after my e-mails bounced between Executive Club and Customer Relations a couple of times (both claimning that I should contact the other), and the latest reply is that "We will credit the miles to your account once we receiving the form you filled in onboard of our cabin crew".
So my question is if it is actually normal to wait for four weeks for these miles, even though it says "within 14 days" on the form? Or is there a chance that my form now is lost somewhere between the FA I gave it to, and the person in UK (or wherever) that should have recevied it?