Originally Posted by
coffeefrappe
Hi there - Has anyone had the experience of their Southwest ticket price dropping a few weeks after they have purchased it? How does Southwest normally handle this? Do they offer refunds or credits?
Thanks in advance for your advice!
It depends on the type of ticket purchased.
if you have a fully refundable ticket you will get a refund.
http://www.southwest.com/html/custom...STOMER-REFUNDS
If you have a non-refundable ticket and the price drops you can get a voucher or TTF for the difference in price. You can apply this to future travel for yourself within 12 months.