Hi everyone. I am the CEO of ExpenseCloud. Thought I would help answer some of your questions and concerns posted on the thread.
For starters, it sounds like your using QuickArrow. We do support the parent company (OpenAir). What this means is we can take the expense report generated within ExpenseCloud and import it directly to OpenAir, including all the projects and clients. Worth looking into if you company plans to migrate over to OpenAir.
On currency - we do support Citibank's currency, but will changing that probably this weekend to a different provider. Hopefully you will not see any "loading fees" in the new FX provider we use.
Regarding reviews - there are been several posted by media outlets like ReadWriteWeb,
GetApp,
Business.com and Centerworks. Also we have partnered with companies like FreshBooks,
Intuit, Intacct, Salesforce,
NetSuite, OpenAir and TripIt to provide integrations between our products. You can see their customer reviews on each of their partner "marketplaces".
Regarding our credit card import and security. ExpenseCloud uses 128-bit SSL encryption to ensure that all communications between your browser and our Web site are secure. Our hosting facility is one of the top companies in the world in terms of security, reliability and protection. When you enter your online financial username/password, your credit card and bank information is not stored in our system. We user Yodlee for our card import, who is the top software company for this feature (and are used by some of the largest banks in the world). Also, financial accounts are a read-only service one way connection. ExpenseCloud cannot manipulate or transfer money from any of your financial accounts.
Hope that helps. Look forward to hearing more of your feedback and how we can improve the expense reporting process.
Thanks,
Eric
CEO/Founder
expensecloud.com