I don't think that you understand that some people don't want to be further embarassed by having a 'scene'. That appears to be the case with LeeAnne's mother, and I completely understand that. She was embarassed enough, and if she doesn't wish to highlight her experience we should respect that.
Not everyone wants to go public with their stories; some people file a complaint with TSA, some people report it to the ACLU, some people tell anyone they can find about their story, and others are just too embarassed or too ashamed to say anything at all.
While I think that LeeAnne's story is horrifying, I also believe that we should respect her and her mother and their wishes. I did ask LeeAnne if we can copy the story, or link to it, to get the word out, and she did respond to that request.