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KLM: Customer support through Social media
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Nov 2, 2010, 2:46 pm
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Cupart
Join Date: Feb 2009
Location: Switzerland
Programs: AY Plat (OWE), Bonvoy Gold, ALL Silver
Posts: 3,038
I actually used Facebook to test the KLM function, and it was actually not half bad. Answers came pretty quickly and not some standard prewritten reply...
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Cupart
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