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Thread: Citibank's credit card 'Virtual Account Numbers': anyone having issues?
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Old Oct 31, 2010, 9:41 pm
  #11  
Happy
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Join Date: Jul 2003
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Originally Posted by KhalilSheikh
Figured it out.
Apparently one cannot download the app or use the web-based VAN if one has an Amex product linked to the same profile containing a Visa/MC.
Thanks to all for the input.
Not true.

I just generated a Virtual Account used the web-based VAN for an MC which is in the SAME profile with an AMEX product.

I know AMEX card cannot be set as default card (the first card on the screen) in the past because it does not have Virtual Account ability. May be now the website allows you to set AMEX as default card, but because AMEX has no virtual account, so it prevents you to do so?
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