FlyerTalk Forums - View Single Post - What does it take to get an email confirmation from American ???
Old Dec 10, 2003, 7:12 pm
  #11  
777 global mile hound
Ambassador: World of Hyatt
 
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,083
Thanks for all the feedback .

Everything is correct with my server and my email adress.
A friend from Australia just emailed me moments ago.
It came in a few minutes .
The AA supervisor said she would send it again earlier this afternoon.
Now after 9 in the evening and nada
nada thing
I have the locator so I know all is well

A more educated agent this evening explained the problem more fully.
She said the reason for the delay up to as long as a week to receive the email is that it is considered a re-send
The original reservation was booked online this morning then finished/ammended by the Platinum desk.

Evidently the email may come quicker if it is the original reservation .
Still they should be able to fax it or expidite it in a more reasonable manner.
My other carrier has no problem original,ammended or otherwise ticketed or not.
So one day if I live long enough I have confidence it still will arrive
At least their flights are more reliable !

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