Change in Policy on SKL Access in SIN for UA C class?
My sister (a 1K) is at Changi about to board UA 896 and is holding a C-class boarding pass. She's being denied access to the Silver Kris Lounge and they're kicking her back to the Premier Lounge. The United check-in agent also gave her some story about how UA has 'stopped paying for SKL access'.
Is this is a change in policy? Last I knew (as of June/July when I last did the trip) you could use the SKL with a C class boarding pass. Just curious...