Originally Posted by catamaran

I had the MR Signature Visa over two years ago, at which time I did receive a
certificate for 1 night Cat 1=4.
I cancelled that card about a year and a half ago.
This May I applied for the Premier Signature rewards card which has a $ 65 fee.
This card promised 50000 points and a free stay. I did get the 50000 points but
not the free stay.
I contacted Chase and they informed me that since I had received a free stay
previously, they would not give me that, but that I would get a free stay on the
first anniversary of this card.
So much for the fine print, but hey, 50K points is still good.

Perhaps this will explain this to you.